How to respond to an event invite

When you're invited to an event by your sponsor administrator, you’ll receive an email prompt to accept the invitation.

Once you accept, your seat is reserved, and your RSVP status is shared with your sponsor administrator. You’ll only receive a calendar event and a confirmation email after you accept the invitation.

ACCEPT AN INVITE

You can accept the invite either directly from the email or from your dashboard of the learning center.

Via email

1. Click "Confirm" or "Accept" button directly in the email. 
   • You'll be redirected to the event page in the platform, and you should see a confirmation message pop up near the top of your screen. 
   •  When you accept an event, a calendar event will be added to the calendar linked with your email address and you'll receive a confirmation.
2. You're all set!
   
   

Via the platform

1. Click "Confirm" or "Accept" on the event card in your dashboard. 
   
   • You can also click into the event to learn more about the content and RSVP directly on the event page.
   • When you confirm your registration for an event, a calendar event will be added to the calendar linked with your email address and you'll receive a confirmation.
2. You're all set!

DECLINE AN INVITE

You can decline an assigned registration when you initially receive it via email, or you can change your status from confirmed/accepted to declined later on. To decline or cancel a registration, you must update your status in the learning center.

Via email

1. Click "Decline" or "I am unavailable at this time" button directly in the email. 
2. You'll be redirected to the event page and need to click "Cancel your registration" on the left side of the page.
    
3. You'll receive a confirmation banner at the top of the page that you are not registered or have unregistered.
   
   • If you were previously registered for this event, we recommend removing the event from your calendar to reduce any confusion since this will not happen automatically. 

Via the platform

1. Click  "Decline" or "I am unavailable" on the event card in your dashboard. You can also click into the event page directly and RSVP there.
   
2. If those options are not displayed because you previously accepted the invite, click into the event and then click "Cancel your registration" on the left side of the page.
   
3. You'll receive a confirmation that you are not registered or have unregistered.
   
   • If you were previously registered for this event, we recommend removing the event from your calendar to reduce any potential confusion since this will not happen automatically.
      

(As of June 16) Note: If you do not respond to an event invite within 7 days, you will receive an email reminder to prompt you to RSVP. This reminder is only sent to learners when the invite is sent at least 8 days prior to the event. 

FAQs

Does my RSVP status to the calendar event have an impact in the platform?

No. Your registration for an event in the platform is not impacted by your RSVP status to the event you received on your individual calendar. Your RSVP/registration status for an event in the platform can only be updated from the event page in the platform. You can access the event page from the invite email, the calendar event, or by logging into the platform directly (https://app.lifelabslearning.com/learning/my-dashboard).

Can my sponsor administrator see my RSVP from the calendar event? 

No, sponsors can't see RSVPs from calendar events. When you accept an invite (or are assigned a workshop with current functionality), it's a one-way action. It's like adding a webinar to your calendar where the organizer doesn't get a confirmation from you when you accept that calendar event. 

Will all invited learners be able to access the workshop via a platform event link, regardless of their RSVP status? I.e., can learners who have declined an invite or not responded still join an event?

Yes. You can join directly from the event card in your dashboardyou, or from the event page, regardless of their RSVP status. In the event page, you will be prompted to accept the invite, and then they will see a "Join now" button. 

Dashboard:

Event page:

What happens if I respond to an invite after an event was cancelled, completed, or all open seats were registered for?

You will be directed to the event page and will see an error message. See screenshots below for an example of what the event page will display on the left side.